partnersbhm.orgPartners | Your Source for Health Information - Gastonia

NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024. The Tailored Plan Primary Care Provider Choice Period ends May 15. Call 1-888-235-4673 to select your Primary Care Provider or or fill out the Choose or Change Your PCP form. Medicaid Expansion Launched December 1, 2023. Click here for more information. Davidson County Joined Partners Health Management Feb. 1, 2024. Learn more. Partners has scheduled website maintenance for Tuesday, June 27, from 12 a.m. to 1 a.m. During that time, partnersbhm.org and providers.partnersbhm.org may not be available. ProviderCONNECT and MemberCONNECT are back online. ProAuth is temporarily down. Please check back later or click here for more information. IT is planning scheduled maintenance Thursday, June 22, 2023, from 6-9 p.m. Users may experience latency in ProAuth and TruCare during that time. Try our Pyx Health wellness app! Earn a gift card for registering HERE. 1-888-235-4673 Training Resource and Collaborative Provider Knowledge Base Find a Provider ProviderCONNECT MemberCONNECT Primary Menu Tailored Plan NC Medicaid Direct Members Find Help Crisis Help Find a Provider Directorio español How to Apply for Medicaid Member Education Resources Partners Health Library EventsTraining Member Café NC Medicaid Managed Care Virtual Education Series Other Member Trainings Confidential Screenings Protecting Your Privacy RightsResponsibilities BenefitsServices Services Mental Health Mental Health Services MHSU Care Coordination Peer Support Transitions to Community Living Substance Use Disorders MHSU Care Management Peer Support Substance Use Services Opioid PreventionTreatment Resources Intellectual and Developmental Disabilities IDD Care Management IDD Services Innovations Registry of Unmet Needs Innovations Services Relative as a Direct Support Employee Employer of Record Supports Intensity Scale Traumatic Brain Injury Resources Clinical Practice Guidelines Healthy Opportunities Providers Communities Calendar Community Engagement Community Collaboratives GAST Tribal Engagement Community Projects Partnership for Community Prosperity – Cleveland County Partners NC System of Care Expansion Medication Assisted Recovery Services Davidson County Realignment County Resources Meetings and Support Groups in our CommunitiesBoard of Directors Be Involved Consumer and Family Advisory Committee Human Rights Committee Innovations Stakeholder Committee Long-Term Services and Supports Advisory Committee Careers News Media Center RFQ: Professional ArchitecturalEngineering Services RFQ: Court Dr. Existing Drawings Partners Promise Transparency QM Program Plans Davidson County Realignment Member Events Provider Events Contact Subscribe Report Fraud and Abuse Grievances/Complaints and Appeals Welcome to Partners Health Management! You will often hear people call Partners a local management entity/managed care organization or LME/MCO. We think of ourselves as an MCO…a Member Care Organization™ . We help our members and their families get the mental health, intellectual/developmental disabilities and substance use disorder services and supports that they need.   Need Help?   Enrollee Education   Subscribe   Event Calendar Provider Knowledge Base Partners Training Resource and Collaborative More Websites for You We have even more information for our behavioral health care providers and training participants on two additional websites. Click on the icons above to learn more. Burke Cabarrus Catawba Cleveland Davidson Davie Forsyth Gaston Iredell Lincoln Rutherford Stanly Surry Union Yadkin Find a Provider News Subscribe Feedback Fraud and Abuse Protecting Privacy Office Locations Corporate: 901 S. New Hope Road, Gastonia, NC 28054 Normal business hours are 8 a.m.-5 p.m. Monday-Friday. Partners has offices in Albemarle, Elkin, Gastonia, Hickory, Kannapolis, Monroe, Statesville and Winston-Salem. You can reach any office by calling 1-888-235-4673 (Relay NC 711 or TTY (English) 1-800-735-2962 or (Spanish) 1-888-825-6570 . Visitors should call before going to any Partners office. Contact Member and Recipient Services Line: 1-888-235-4673 ; 7 a.m. to 6 p.m. Monday-Saturday Behavioral Health Crisis Line: tel:1-833-353-2093 ; 24 hours/day every day Provider Services Line: 1-877-398-4145 ; 7 a.m. to 6 p.m. Monday-Saturday Fraud, Waste and Abuse Line: 1-866-806-8777 Deaf or Difficulty Hearing: Relay NC 711 or TTY (English) 1-800-735-2962 ; (Spanish) 1-888-825-6570 Need assistance with a specific topic? Visit our Contacts page. Email: questions@partnersbhm.org for additional information. Notice of Non-Discrimination Language Assistance If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-888-235-4673 (Relay NC 711 or TTY (English) 1-800-735-2962 ; (Spanish) 1-888-825-6570 . Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-235-4673 (Relay NC 711 or TTY (English) 1-800-735-2962 ; (español) 1-888-825-6570 . Auxiliary Aids and Interpreter Services You can get free materials in large print and other auxiliary aids and services. Call 1-888-235-4673 (TTY/TDD Relay NC 711) . If English is not your first language, free interpreter services are available. Call 1-888-235-4673 (TTY/TDD Relay NC 711) . Español (Spanish): Puede obtener materiales gratuitos en letra grande y otras ayudas y servicios auxiliares. Llame al 1-888-235-4673 (TTY/TDD Relay NC 711) . Si el inglés no es su lengua nativa, dispone de servicios gratuitos de interpretación. Llame al 1-888-235-4673 (TTY/TDD Relay NC 711) . 中国人 (Chinese): 您可以免费获得各种资料的大字版以及其他辅助工具和服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711) 。如果英语不是您的首选语言，我们提供免费的翻译服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711) 。 2024 © Partners Health Management Member Login Username Password Login Login Create Account Forgot Password | Forgot Username Having trouble logging in or registering for an account? Call the Help Desk at 1-877-814-9909 Provider Login User ID Password Login Create AccountForgot Password | Forgot Username Having trouble logging in or registering for an account? Call the Help Desk at 1-877-814-9909...